Workplace Investigations and Independent Advisory Services
Workplace Investigation & Independent Advisory Services
Robust Leaders provides independent, defensible workplace investigation and advisory services to support organisations managing serious people-related issues, complaints and psychosocial risk. We are engaged where matters involve leadership behaviour, power dynamics, psychological safety, governance exposure, or heightened regulatory and reputational risk — particularly when internal processes are under strain.
Our role is to bring clarity, objectivity and calm decision-making to complex situations, supporting organisations to respond lawfully, proportionately and with confidence.
Trusted Independent Support
Robust Leaders is trusted by organisations across Australia to manage sensitive workplace matters with discretion, rigour and fairness. Our work is grounded in:
work health and safety and psychosocial risk obligations
governance and officer due diligence
procedural fairness and defensible process
an understanding of how stress, threat and power dynamics affect behaviour, memory and decision-making
This foundation allows us to support organisations to meet legal and WHS obligations while protecting people and maintaining trust.
Workplace Investigation & Advisory Services
We conduct independent investigations and provide advisory support across a broad range of workplace matters, including:
Workplace Conflict & Conduct Matters
We support organisations to address conflict involving individuals, teams or leadership groups. Our approach examines behavioural drivers, system contributors and leadership dynamics — not just surface-level disputes — to support resolution and reduce recurrence.
Misconduct, Incidents & Complaints
We investigate allegations of misconduct, policy breaches, workplace incidents and formal complaints. This includes reviewing evidence, interviewing relevant parties, assessing policy and WHS compliance, and providing clear, defensible findings to inform appropriate organisational responses.
Bullying, Harassment & Discrimination
Robust Leaders conducts independent investigations into allegations of bullying, harassment, discrimination and other inappropriate workplace behaviour. We recognise the complexity of psychosocial risk, power imbalance and perception under pressure, while maintaining evidentiary rigour and procedural fairness.
Psychosocial Risk & Complaints Handling Frameworks
We design and review complaints handling and investigation frameworks to ensure they are compliant with WHS and employment obligations, psychologically safe, and clear, consistent and defensible. This includes reporting pathways, investigation protocols, escalation processes and guidance for leaders and HR teams.
Workplace Culture & Risk Reviews
Where issues indicate broader systemic concerns, we undertake culture and people-risk reviews. This may include analysis of leadership behaviour, decision-making patterns, policies, employee feedback and organisational controls to identify underlying risk drivers.
Complex & High-Risk Investigations
We manage complex investigations involving senior leadership, multiple parties, serious allegations or heightened scrutiny. These matters often require coordination with legal counsel, regulators or insurers and demand a high level of independence and discretion.
Our Approach
Robust Leaders does not approach investigations as a procedural exercise alone. Neuroscience informs how we assess risk and conduct investigations — not to excuse behaviour, but to ensure fair, proportionate and evidence-based outcomes. We understand that stress, fear and power dynamics affect how people behave and recall events, and we design processes accordingly.
We provide end-to-end investigation services, including scoping and terms of reference, evidence collection, interviews, findings and recommendations, and post-investigation support. Where required, we also assist organisations to strengthen policies, processes and leadership capability to prevent recurrence.
Our objective is to establish facts, reduce harm, manage risk and support decisions organisations can stand behind — while reinforcing a workplace culture that is fair, psychologically safe and aligned with best practice.
If you are managing a sensitive workplace issue or considering an investigation, contact Robust Leaders for a confidential discussion. Early, independent intervention reduces escalation, protects people, and safeguards the organisation.