Managers who don't manage: the consequences of poor management

Exploring the impact of insufficient management practices, this article delves into how managers who fail to effectively oversee and guide their teams can lead to decreased employee morale, diminished productivity, and long-term organisational challenges, emphasizing the necessity of robust leadership in today’s corporate landscape.

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Not Always the Employee: When Poor Management is the Real Performance Problem

This article "Not Always the Employee: When Poor Management is the Real Performance Problem" explores how suboptimal leadership and ineffective management strategies can significantly impact employee performance and workplace productivity, emphasising the importance of addressing managerial shortcomings as a pathway to fostering a more efficient and motivated workforce.

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When Silence is Strategy: The Real Cost of Mishandling Workplace Complaints

This article explores the critical consequences organisations face when workplace complaints are insufficiently addressed or ignored. It emphasises the importance of strategic communication and proactive policy implementation in creating a supportive and equitable work environment. By examining real-world cases and offering actionable recommendations, this piece enlightens readers on the nuanced dynamics of workplace complaint management and the broader impact on organizational culture and reputation.

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Emotional-Intelligent Leadership: Why EQ Is a Core Business System, Not a “Soft Skill”

Emotionally intelligent leadership is not a soft skill — it is a critical business capability that drives customer loyalty, staff engagement, innovation, and strategic performance. This article explores how leaders who understand and manage emotions — both their own and their teams’ — create cultures where people care, collaborate, and continually improve. Drawing on research from Yale professor Marc Brackett, Herzberg’s Motivation–Hygiene Theory, and Steve Peters’ Chimp Paradox, we show what happens when EQ is ignored: conflict, disengagement, poor customer experience, and damaging turnover. Robust Leaders helps organisations cultivate emotional intelligence as a core leadership system for sustainable business success.

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